Privacy Policy
Black Diamond Freight (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you request a quote, contact us, or use our website, we may collect:
Your name, email address, and phone number
Pickup and delivery addresses for your shipment
Details about the cargo or equipment you need transported
Payment information when applicable
General website usage data, such as pages visited and time spent on our site
How We Use Your Information
We use the information you provide to:
Prepare and send you accurate shipping quotes
Schedule and coordinate your transport
Communicate with you about your shipment
Improve our website and services
Send updates or promotional information, if you have opted in
We do not sell your personal information to third parties.
How We Share Your Information
We may share your information with:
Carriers, drivers, or subcontractors involved in completing your shipment
Permitting or customs authorities when required for oversized loads or cross border shipments
Service providers who help us operate our website or business (such as payment processors)
We only share what’s necessary to complete your transport and stay compliant with applicable regulations.
Cookies and Website Data
Our website may use cookies to understand how visitors use our site and improve your browsing experience. You can adjust your browser settings to limit or block cookies, though this may affect some site functionality.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you’re located, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct or delete your information
Opt out of marketing communications at any time
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.